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A cutting-edge company leading in Cloud Solutions is actively seeking candidates with strong technical expertise and exceptional interpersonal skills for the role of Technical Specialist. The ideal candidates should possess the ability to design technical solutions, troubleshoot technical issues, offer prompt customer feedback, and contribute to the implementation of new solutions, among other responsibilities.
A Technical Qualification or its equivalent, or active pursuit of one, is considered beneficial. Essential requirements for this role include a minimum of 6 years of experience in 1st and 2nd Line Support as well as Customer Service.Solution Pricing and Quotes.Work with Projects department to ensure project plans for accurate delivery on time and within budget.Presentations of product and service offerings.Adherence to all company policies and procedures.Install hardware, systems, and software.
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