DAR ES SALAAM: VICE-PRESIDENT, Dr Philip Mpango has directed Air Tanzania Company Limited (ATCL) to improve customer care services to reap the benefit of increasing number of passengers, accelerated by the government's efforts to transform the national flag carrier.
: VICE-PRESIDENT, Dr Philip Mpango has directed Air Tanzania Company Limited to improve customer care services to reap the benefit of increasing number of passengers, accelerated by the government's efforts to transform the national flag carrier.
The reception was hosted alongside inauguration of two planes, including a Cessna 172-S for the National Institute of Transport's practical training, especially pilot course. Also, he said there is concern in regard to the cargo plane Boeing 767-300F's high freight charges due to existing tax tariffs, directing ATCL to review the tax charges within a time frame of 14 days, so as to set favourable cargo charges for customers.
To attain a stable airline, he said the government has been putting in place required infrastructures, including addition of aircraft, expansion of airports and installation of a modern radar system as well as making the country's space safer for development of air transport. Earlier, Director of ATCL, Eng Matindi noted that in the 2022/2023 financial year, the company's local market share reached 53 per cent in comparison to 24 per cent registered in the 2016/2017 fiscal year. He attributed the notable growth of the market share to the government efforts to procure more aircrafts.
Highlighting the details of the Boeing 737-MAX9, he said the new plane has a capacity of carrying 181 passengers, with 165 for economy class and 16 for business class. He added that the plane's cargo capacity is 6 tonnes of freight.For his part, NIT's Rector Professor Zacharia Mganilwa thanked the government for providing two planes that for the first time since independence will enable the institute to provide pilot courses which were not provided due to absence of planes.
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