A passenger of ride-hailing service Tada has lodged a police report against her driver, whom she alleges demanded payment in exchange for returning her laptop. Juliet Isabella, a teacher, had booked the ride on Monday (May 22) from Paya Lebar Methodist Girls’ Secondary...
When she informed TADA of the incident, she was told to make a police report.
Later, she tried calling the driver on his mobile phone twice, only to have him reportedly ask her for $100.Isabella said the driver did not provide his location for her to pick up her laptop when she did not agree to pay him.He allegedly said that otherwise, he would take “his own sweet time” to surrender it to the police with no guarantee that her belongings would be safe.Responding to queries from MS News, TADA said the passenger had contacted them at 4.30pm on the day of the incident.
The company said they followed up with the driver, and subsequently informed Isabella that her laptop was brought to a police post at 9pm. They highlighted that their drivers are to return lost items to the nearest police post. They can also return them to the TADA Station at Midview City or to the passenger directly if such an agreement is made.
The majority of netizens in the comments empathised with Isabella, saying the driver was resorting to “ransom” and “extortion” tactics, and urged her to take legal action against him.
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