Systems Support Engineer - IT-Online

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Systems Support Engineer - IT-Online
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Design, Document and deploy networking infrastructure, including switches, routers, firewalls, and VPNs, and ensure that they are always secure and up to date.

Monitor and troubleshoot network and server performance issues and collaborate with team members to identify and resolve root causes. Documentation and knowledge sharing of all aspects of Network, Server and System design and implementations as well as physical asset management and control.Manage all system back-ups and restore protocols by ensuring backups are completed daily, weekly, and monthly with periodic recovery testing.Work with Local and Global IT teams to manage and maintain the company’s Office 365 and Google Workspace environments.

Enforce Security and IT Compliance by enforcing local and global IT governance policies and procedures. Provide first-line technical support to end users regarding hardware, software, and network-related issues – remotely or desk side support.At least 3-5 years proven technical experience will be essential in the following areas:Strong technical knowledge and skill in IT security, network, server operating systems and virtualization.Experience using remote access tools to support end users and systems.

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