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Bachelors degree in computer technology, computer programming, information technology, or a related field .Defines problems, collects data, establishes facts, and draws valid conclusions.
Understands information systems, technician support; provides system analysis and comprehensive computer software support/help.Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.Plans the time, method, manner, and/or performance sequence of own work; occasionally assists in planning work assignments performed by others within a limited area of operation.
Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, general public and/or other employees of the organization.
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