Support Technician - KwaZulu-Natal Umhlanga

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Ensure that contracted customer Service Level Agreement are met the agreed SLA.completed. .To ensure a minimum of 98% customer satisfaction feedback rating monthly withmeasurement for internal support.To be a backup Engineer for customers and support staff.Manage requested/call logged to 3G and 3G and APN configurationregarding escalations to Client Line Management and Users.

prescribed compliance.- To ensure that all the allocated and contracted development activities (individualthe Altron policy and procedure framework.

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