Almost half of deliveries at the likes of Sainsbury's, Tesco and Aldi have included a substitute item in the last 23 months, consumer champion Which? found. Those with special diets fared particularly badly.
From Sellotape instead of toilet paper to strawberries in place of binbags, some of the strangest supermarket substitutions have been revealed in a new online poll.
Almost half of supermarket deliveries have included a substitute item in the last 23 months, according to consumer champion Which?. Six in 10 Asda customers reported receiving a substitution in their most recent shop, with one receiving dog chews instead of chicken breasts.Some 59% of Aldi shoppers received unexpected items - one including a bag of onions instead of a loaf of bread.
Half of customers who had ordered online at Sainsbury's told Which? they had received a substitution, including shoe polish instead of fruit, and bacon rather than BBQ-flavoured crisps. Tesco had one of the lower rates of substitutions, at four in ten , but one did complain they received an Easter egg despite ordering hot dog rolls. Another ordered a roll of tinfoil which was swapped out for a chocolate Santa.
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