Yesterday, the Internal Revenue Service (IRS) launched its second tool, Get My Payment, to assist taxpayers with their stimulus checks. Not everyone thinks the launch went smoothly.
I have not heard reports of being sent to the"waiting room" yesterday, but I did see and hear about users who received this “Payment Status Not Available” message:If you are not eligible for a paymentIf you recently filed your return or provided information through Non-Filers: Enter Your Payment Info on IRS.gov. Your payment status will be updated when processing is completed.
If you are an SSA or RRB Form 1099 recipient, SSI or VA benefit recipient – the IRS is working with your agency to issue your payment; your information is not available in this app yet. So, that's the official word. Anecdotally, taxpayers and tax professionals reported to me throughout the day that the status message changed. Some taxpayers said that they were able to access their information after trying a few times .
However, the IRS says that checking in with the tools multiple times won't give you a different result. According to the IRS, data on the tools is updated once per day overnight, so there's no need to check back more than once per day.
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