SINGAPORE — Ikea is looking into possible insect infestation in its sofa range after a customer posted on video hosting platform TikTok a video showing black bugs swarming a grey sofa she bought from the furniture giant. In the video that was uploaded on Monday (Feb 6), TikTok user Qierra Choo said she noticed “tiny bugs” on the floor and...
SINGAPORE — Ikea is looking into possible insect infestation in its sofa range after a customer posted on video hosting platform TikTok a video showing black bugs swarming a grey sofa she bought from the furniture giant.
She claimed the insects spread to her other wood furniture at home, and that she called Ikea three times about the incident. The problem might originate from supplier or manufacturer premises, shipping containers, ports, external warehousing, or other areas, she said. Ikea has launched an internal investigation, which includes looking into the packaging of the sofa range, she added.The spokesman noted that the customer contacted Ikea on Jan 30 and the company resolved the incident with her on Tuesday.
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