In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use.
It’s true that without a receipt you have no right of return, if the product proves to be defective. And it has to be a detailed receipt, because that’s the only way to prove what you bought, from where and when.
“The record must include at least the following information: the supplier’s full name, or registered business name, and VAT registration number, if any; the address of the premises; the date of sale; the name or description of what you bought; the unit price, quantity, tax and total price.” So snap and scan it to a special receipts folder, or go old-school and pop it into a dedicated file, box or drawer.We consumers are conditioned to think we’ll get a better deal if we buy the large pack or the “buy-two” offer — especially if accompanied by an attention-grabbing large price sign — but that’s not always the case.
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