Southwest Airlines says it's buying more deicing trucks and taking other steps to avoid another fiasco like the widespread cancellations it suffered in December
Southwest CEO Robert Jordan said Tuesday that the airline now understands what went wrong, and it wasn't bad technology. He blames extremely cold weather that forced Southwest to stop flying at some airports including in Denver and Chicago.The airline says it's also buying more engine covers and heaters, and will increase staffing during extremely cold weather.
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