Southwest drops more than half its scheduled trips, adding to post-holiday travel chaos

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Southwest drops more than half its scheduled trips, adding to post-holiday travel chaos
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By Monday afternoon, nearly 3,000 flights into and out of the U.S. had already been canceled and almost 5,000 had been delayed.

, show incredibly long lines and piles of luggage. Outages for customer service lines were also reported.

“Those whose flights have been canceled may request a full refund or receive a flight credit, which does not expire,” Southwest said. Delta, American, United and JetBlue were among the other airlines to face weather-related disruptions.

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