Southwest Airlines chaos: Family snags one of last rental cars to drive home after canceled flight

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Southwest Airlines chaos: Family snags one of last rental cars to drive home after canceled flight
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More than 55 percent, or 123 Southwest flights, in Austin were canceled Wednesday.

UT grad's fiance's flight canceled days before New Year's Eve wedding

Southwest Airlines grounded nearly 10,000 flights over the past 72 hours as most of the nation recovers from a deadly winter storm. The Southwest Airlines Flight Attendant’s Union said the airline needs to overhaul its communications and logistical systems pointing out other carriers were able to recover much more quickly.

FlightAware reported Southwest removed thousands more flights in the coming days as it tries to restore order.to help travelers impacted by the disruptions. The U.S. Department of Transportation said you can request a refund and other services you’re entitled to and check with your credit card company because travel experts said many have trip delay or cancelation insurance to help with reimbursements.

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