A Calgary health facility is shortening the amount of time it offers emergency care due to staffing issues.
A Calgary health facility is shortening the amont of time it offers emergency care due to staffing issues.on Sunpark Plaza will be offered for 12 hours a day instead of 14.
The change, which started Tuesday, means patients can only access emergency care at the site between 8 a.m. and 8 p.m., instead of 8 a.m. and 10 p.m.When the facility is busy, staff may redirect or transfer new patients to nearby healthcare facilities up to two hours before closing to ensure previous patients can be provided the care and treatment they need.
AHS says the change is to ensure that patients are getting the care they need under the current staffing model."All patients that require non-urgent care and treatment after 8 p.m. are asked to look at other care options, including making an appointment with your family physician, or visiting a walk-in or family care clinic."
In an emergency, AHS is asking Calgarians to proceed to their closest emergency department or call 911. Or, if you're unsure what care options are best for you, you can reach a registered nurse by calling Health Link 24 hours a day, seven days a week by dialing 811.
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