MultiChoice’s latest annual results show that DStv lost about 144,000 subscribers.
MultiChoice’s latest annual results show its pay-TV service DStv lost South African subscribers between 31 March 2022 and 31 March 2023.
It first introduced this method in 2020, reporting the number of subscribers active within a three-month period instead of the number of paying customers on the last day of its financial year.The graph below shows how DStv’s subscriber numbers changed from March 2018 to March 2023. In the Mid-Market segment — which includes Compact and Commercial packages — 90-day active subscribers dropped from 2.8 million to 2.7 million, a 3% decline.
MultiChoice said load-shedding was a major reason for the disconnect between its 90-day and year-end subscriber numbers. The overall result of the above is a 5% decline in the blended average revenue per user of all DStv customers from R269 to R256.
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