South African call centres can soon move 0800-numbers away from Telkom — here’s how it works

Here is how non-geographic number porting will work in South Africa.

South African businesses can finally port non-geographic numbers without losing the mobile or fixed-line numbers.

For geographic numbers, the average number of ports per month is over 18,700 from April 2010 to January 2022. Supporting the process is the Number Portability Company , established by South African telecommunications players such as MTN, Vodacom, Cell C, Telkom, Neotel, and Liquid Intelligent Technologies.While private customers can port their numbers using a prepaid SIM and following the instructions on the network’s starter pack, the process for porting 0800, 086, and 087 numbers is more complex.

This must be correctly completed, signed, and submitted to the recipient network together with relevant supporting documentation.

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