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Artificial IntelligenceEtana Energy signs a R1.8 billion deal with GuarantCo and British International Investment to boost renewable energy in South AfricaFlySafair, a South African airline, has embraced artificial intelligence to enhance its operations and provide an exceptional travel experience.
FlySafair receives nine million passengers each year. “Running an airline requires constant innovation, and to me, innovation means doing the basics brilliantly, using technology to ensure people and processes work seamlessly,” saysOne of the first automations implemented was intended to help FlySafair customers book their flights faster and take a smooth first step toward their trip, which was frequently a much-anticipated vacation.
By naming the robots “Hercules”—a” nod to Safair’s history of heavy-lifting cargo planes—FlySafair could also tap into the shared pride and excitement of long-serving employees, helping drive acceptance and adoption of the new technology.
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