Internet service providers have voiced a growing lack of confidence in upstream fibre network operators, a new survey has found.
have voiced a growing lack of confidence in upstream fibre network operators , a new survey by the Internet Service Providers’ Association has found.
About 50 ISPs participated in the latest poll conducted by Ispa. Association members were asked to rate the FNOs they do business with across 11 criteria, on a scale of 0-10. The previous survey took place in August 2023. The two top-rated FNOs, MetroFibre and Link Africa, dominated the rankings for the individual metrics, with MetroFibre scoring highest for technical proficiency , communications , friendliness of staff , business processes , software systems and optimism , while Link Africa excelled in value for money and open-access principles .
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