Consumers’ awareness of AI is high, with both excitement and concerns about its impact on jobs and data security, according to a recent study.
South Africa ranks among the top 10 countries in the world for survey respondents who admit to using Artificial Intelligence , ChatGPT in particular.
“It took Spotify some 150 days to garner a million users. Instagram, about 75 days. ChatGPT? Just five days,” said the report’s researchers, Nivedita Balaji, Aparna Bharadwaj, Jessica Apotheker, and Megan Moore. Additionally, the survey found that consumers’ awareness of ChatGPT “is significantly higher than expected.”
Overall, the survey found that 55% of respondents believe that they cannot easily be replaced at work by AI or other technologies while 19% report that they already feel vulnerable or wonder if they should begin to worry. “All the above factors come together in an interesting phenomenon we call the ‘misinformation-excitement-concern’ curve,” said the researchers.
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