The City of Cape Town has advised residents that it will begin updating electricity meters across the city ahead of the upcoming two-year deadline.
In August 2021, power utility Eskom announced that prepaid meter software would need to be updated nationally as it is set to expire in 2024. The initial phase of the upgrade project began in Gauteng on 1 September, with other provinces set to roll out their respective upgrade programmes in the coming months.
“Updates to the software of prepaid electricity meters will happen in a phased approach across the metro to ensure all meters are updated ahead of the deadline. Only when an area is reached for updating, as per the schedule, will customers get the update codes with their normal purchase. Customers not in an area that has not been reached yet as per the schedule, will not be eligible to update their meter yet.
“City prepaid meters are being updated in accordance with an area schedule. Only when an area is being updated as per the schedule, will update codes be issued when making a purchase. Update codes will not be issued to areas not earmarked for the updating in a certain month and customers in areas that have not yet been reached for updating will not yet be eligible to update their meters.”
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