The Department of Social Development (DSD) plans to introduce SMS, Please Call Me (USSD), Web-link, and WhatsApp as additional contact options for its Gender-Based Violence Command Centre (GBVCC) in the first quarter of 2025. This expansion aims to broaden access to critical services following the command center's relaunch this week with restored voice call capabilities.
The Department of Social Development plans to introduce additional contact options for its Gender-Based Violence Command Centre in the new year.
This week, the service was relaunched with voice call capabilities restored as a priority to meet urgent needs. However, after a protracted battle with the initial service provider due to non-delivery, the department terminated the contract and appointed a new service provider, it states.
Gender-Based Violence Femicide Support Services South Africa Department Of Social Development
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