Someone reported a damaged Toronto street to 311 and was told to wait 4 years Toronto
, and shoddy, cracked, and broken infrastructure are all familiar parts of the Toronto experience, and if you try to complain about them to the city in hopes of a quick fix, you might be in for a much longer-than-anticipated wait.
Chris Moise, a TDSB trustee and candidate running for Ward 13 city councillor in the upcoming municipal election, encountered a damaged speed hump while canvassing on Sackville Street north of Gerrard. Doing what he felt was his civic duty, he reported it to 311. The simple request to repair a damaged speed control measure — literally a raised and completely inanimate bump of asphalt — was met with a response stating that"the service request will be resolved within four years."In a window into Toronto's state of disrepair, 311 stated in its response to Moise that the damaged speed hump would be fixed on the distant date of Sept. 11, 2026, precisely at 3:18 p.m.
Moise took to Twitter, calling the resolution time"unacceptable" and calling on 311 and the city's transportation department for"better response/resolution times."
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