Smooth start to new disposable-bag surcharge at supermarkets, but some complaints surface

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Smooth start to new disposable-bag surcharge at supermarkets, but some complaints surface
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Smooth start to new disposable-bag surcharge at supermarkets, but some grouses surface. Shoppers either pay 5-cent surcharge or bring their own reusable bags, but some say tote bags not big enough for their groceries.

Balancing convenience and cost in the plastic bag surcharge eravisited NTUC FairPrice at Northpoint City on Monday morning, the queues were generally smooth-sailing at the check-out counters. The atmosphere was calm as the cashiers reminded customers about the new surcharge.

Jenny Mok, a 70-year-old retiree, stated that despite her using reusable bags, she sometimes needs to buy additional plastic bags due to the large volume of groceries she purchases. Tay Cheng Suah, a 70-year-old shopper, found the process of purchasing plastic bags simple. However, when asked about the honour system, he commented, "Depends on the individual - they can always circumvent the system. If there is nobody around, then they can take additional bags."

According to him, their approach involves three key components: creating communication materials within the supermarket, providing reusable bags for those who may have forgotten their own, and reminding customers of the new surcharge.

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