The National Consumer Commission warns that an increasing number of South Africans are finding major faults with their used cars shortly after purchase. Here’s how to make a sensible purchase.
Many consumers say the dealer did not given them information about the car’s history or its defects, says the NCC. File picture: CarGurus via Newspress In many cases people are left stuck with vehicles that they can no longer use, and yet which they still owe money on.
At times, dealers even refuse to assist the customer after the Motor Industry Ombudsman has been involved, Ntaba told the news broadcaster, and some also blame the driving behaviour of the owner. In many cases, dealers will hide behind the “voetstoots” clause.As attorney Chris Fick & Associates points out, the Consumer Protection Act states that consumers are entitled to receive “good quality” goods that are “reasonably suitable” for their intended purpose.
It’s vital that you open the bonnet and look for any visible oil leaks around and below the engine. Also look out for burnt wires or damaged sleeving within the engine compartment, and inspect the coolant reservoir and pressure cap for leaks and cracked hoses. The coolant level should also be inspected to ensure that it’s correct, and that antifreeze is present.
It’s very important that you closely inspect the tyres as uneven wear is a sign of unbalanced wheels, misaligned suspension, or worn shock absorbers. You should also turn the tyres all the way to one side, if possible, to check the brake pads, which should be more than 3mm thick. The bottom line, says MotorHappy Managing Director Jarrod Berman, is that a physical inspection of the car is vitally important because it will tell you what the paperwork does not.
Prospective owners should also check the seatbelts for fraying and ability to retract. Furthermore, all windows should be inspected for chips and cracks, as even a small chip can grow quickly and eventually affect visibility and overall safety.
Advice Car Hacks Car Repairs Retail Consumers Used Car Buying Advice How To Spot A Dodgy Used Car How To Avoid A Lemon Avoiding Car Scams Consumer Protection Act Used Car Inspection Tips Car Buyers People Vehicles South Africans Phetho Ntaba South Africa National Consumer Commission Chris Fick & Associates Iol Motorhappy Eugene Herbert Https://Www Newzroomafrika Tv/ Newzroom Afrika Newspress Andrea Bogner Motor Industry Ombudsman Consumer Protection Act Retail Motor Industry Jarrod Berman Motus Corporation Cpa Motor Industry Workshop Association Miwa Masterdrive
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