Liz Lewis from Clungunford kept getting cut off from the dental helpline and ended up paying £200 to have a tooth out
Liz Lewis said she gave up after making more than 90 calls to try and get an appointmentA woman from Shropshire says she gave up trying to get an emergency dentist appointment after 96 attempts to call the hotline.
Shropshire Community Health NHS Trust said it could find no fault on the line, but said demand was highest on Monday mornings.Ms Lewis said she did not go to the dentist in lockdown because she felt other people had more of a need because she had false teeth, but she began to have toothache about two weeks ago.
“It was just saying ‘we’re experiencing a very high volume of calls, thank you for your call, goodbye’. That was it is, cut off straight away. "I had got the money in my purse what about the next [person] that’s going in there that hasn’t got £84 to be looked at?" In a statement the Shropshire Community Health NHS Trust said the advice line was set up in June 2022 and gave people access to urgent dental care, and would look into the issue further once it had received more details from Ms Lewis.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Beloved Shropshire cafe on the market as couple look to step down after 23 yearsThe owners of a beloved Shropshire town centre coffee shop are hanging up their aprons after a happy 23 years behind the counter.
Read more »
Train fire closes major road and rail services on key route out of Shropshire'The emergency services are at the scene dealing with the incident. All the passengers and staff on the train are safe, and will be transported forward to their destination as soon as possible.'
Read more »
Shropshire Council addresses concerns over relief road as MP blasts authorities for delaysShropshire Council has submitted further technical information to its planning application to build an £80 million relief road on the outskirts of Shrewsbury.
Read more »
Clun councillor lays claim to dubious title of having the worst roads in ShropshireA councillor for a south Shropshire town says his patch might have some of the worst roads in the whole county.
Read more »
'Groundswell of support' as nearly £50,000 already raised to save Shropshire pubA 'huge groundswell of support' to save a much-loved Shropshire pub is gathering momentum after pledges of nearly £50,000 were made to help fund its purchase.
Read more »
Shropshire Council heading for £10m overspendShropshire Council is heading for an overspend of £10 million this year, a new report has warned.
Read more »