The Consumers Association of Singapore (Case) has warned the public of a new scam involving a fake survey sent via WhatsApp by scammers impersonating Case officers. Case executive director Lee Siow Hwee said the association has received three reports on such text messages...
Members of the public who receive similar messages can give their feedback to Case on 9795-8397.For annual surveys commissioned by Case, the name of the appointed vendor and the time period of the survey will be announced on its website , Ms Lee said.
She added: “All interviewers will produce a letter of authorisation and their identification when they conduct the surveys. The surveys are conducted in person and not via text messages.” Members of the public may verify the authenticity of such surveys by visiting Case’s website or contacting the association through its hotline.
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