Woman shares bizarre reason why Saks Fifth Avenue allegedly refused her dress return
A woman reportedly had a bizarre experience when trying to return a dress at Saks Fifth Avenue — and she’s warning shoppers to be wary.
She tried it on for “maybe five minutes,” but ultimately decided to go with another dress and shipped this one back as a return. After about a month went by, Paige purportedly got the dress back in the mail from Saks. “Anytime that I’ve mentioned asking speaking to a manager with Saks, they get extremely dicey about it and they, like, try to deter you from asking,” Paige claimed, adding that she eventually spoke to someone after insisting, but they had “no authority to do anything anyway.”
One of the friends allegedly purchased a Gucci wallet for her husband for Christmas and she received a lesser value wallet. The other friend purchased sneakers and they allegedly sent her a different pair of sneakers, different brand, two sizes different. “Omg the same thing happened to my mom! Same story, deodorant stains and couldn’t return them. She called, emailed photos and has talked multiple times. They will not allow the return,” one wrote.A Saks spokesperson said in a statement to The Post: “Across the retail industry, there has been an increase in online fraud, particularly related to returns. As such, we have added more rigorous steps in our return process, including additional quality checking and stronger authentication.
Paige is unsure if she was contacted because her video went viral or because she filed a complaint with the Better Business Bureau or a combination of the two.that her gut feeling was that it was because of the video, but she did get a message form the BBB saying that the retailer said that they have resolved the issue.
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