Why are some small firms turning to controversial facial recognition technology to beat the thieves?
CCTV footage shows the assaults and racial abuse Danyal Shoaib and his staff have been dealing withPoliticians and privacy campaigners have called for a ban on the use of facial recognition cameras, but some small shops are pushing ahead with plans to install the system amid rising levels of shoplifting.
Last month, he installed a new security camera that feeds into facial recognition software capable of identifying suspected offenders that have been flagged on the system, either by Mr Shoaib's business or others signed up to the scheme.Rising levels of shoplifting are affecting businesses big and small.
At Ruxley Manor Gardening Centre in Orpington, south east London, facial recognition cameras have already been in use for several years."When people steal from you they don't realise the impacts it has, it affects the profitability of the business, it affects employment," he said. Mr Evans said he initially worried about a negative customer reaction, but was reassured to learn it was FaceWatch, not his business, in control of sensitive data.
Responding to campaigners' concerns, FaceWatch founder Simon Gordon said: "The biometric data and the measurements of your face, which is what facial recognition is, is deleted the second it's been compared to that database.He acknowledged "there will always be mistakes" but said that the system was now operating at "99.875% accuracy".
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