After domestic violence survivor Rose Marie Counts shared her story, the chain has scrapped the policy and offered to pay for Counts' dental work.
reported on Counts’ departure, a Sheetz spokesperson reached out with a heartening update: They’ve scrapped the policy. “Our culture at Sheetz has always been centered on respect and putting our employees, customers and communities first,” Stephanie Doliveira, executive vice president of People and Culture at Sheetz, wrote in a statement. “As a family owned and operated company, nothing is more important than creating an environment that is inclusive and supportive of all of our employees.
The company’s “smile policy” previously forbid employees from working with “obvious missing, broken, or badly discolored teeth,” unrelated to a disability. Staffers were given just 90 days to make the required amendments. In, Counts recalled that the manager asked her for a detailed timeline showing when the procedures would take place and how much they would cost. Instead, she opted to walk away.
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