Cause of weeklong outage was under tech support's nose – but not on their mind
that part of him didn't mind this at all, because seeing the smug techie brought down a peg was quite fun.
So he concurred with the visiting tech's blankly amused observation that the server remained broken and that the motherboard must be the real problem. But all that work did set Kris on the way to finding a fix, because handling the case set in train another thought: were the interlock switches working?
It transpired that one of the switches had broken on this server, but the fault was invisible and undetectable.
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