We are seeking a highly experienced Senior Technical Project Manager to lead the transition of new services within Infrastructure Services. This is a fixed-term project requiring strong ITIL and CobIT knowledge, dynamic leadership, and a focus on delivering quality and consistent service.
We are looking for a Senior Technical Project Manager with excellent knowledge and experience in ITIL and Cobit methodologies and frameworks, as well as a dynamic and results-oriented approach to work. The successful candidate will join the transition team on a fixed-term project to Project Manage New Service Commercialisation within the Frameworks and processes to operationalise new services.
The role involves leading new services transition activities when an opportunity translates into business with end-to-end accountability, ensuring quality and consistent service delivery. Responsibilities include: - On being awarded the solution, mobilising the transition and project management team for the Due Diligence and deployment of the service - Auditing and understanding the services that will be delivered out of the Infrastructure Services infrastructure - Engaging with iOCO Infrastructure Services and tech pre-sales from internal BU or other divisions (if required) to deliver on the client’s business requirements - Working with the Transformation team to identify internal and client-facing transformation initiatives and work with implementation teams to deliver a successful outcome - Creating transitional plans and documents outlining project expectations, scope, schedule, and budget requirements. The ideal candidate will have: - 5 years of experience in a Transition Manager role within the ICT environment, preferably in Infrastructure Services - 5 years of experience in Project management within the ICT environment, preferably in Infrastructure Services - Experience in client and engagement management in an ICT System Integrator or Service Provider capacity - A senior person with a solid technical background in Infrastructure and networking - Ability to interpret IT strategy (target architecture, baseline architecture and roadmap) in the context of the business strategy and advise the client accordingly - Advising on IT practices, policies and procedures - Bachelor’s Degree in Information Technology-related programme preferred - Ability to instill rigour and discipline in project teams aligned with company standards - Strong interpersonal, problem-solving and management skills; who can take the lead and coordinate internally - No extra travelling required
PROJECT MANAGEMENT ITIL COBIT INFRASTRUCTURE SERVICES TRANSITION MANAGEMENT
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