ScotRail has apologised to a wheelchair user after a conductor refused to let him board a train
Ignas Stankevicius travelled from Dunfermline to Edinburgh Waverley on Sunday January 15 without issue but was blocked from boarding a return service home.
In footage taken by Ignas' helmet camera, the conductor tells him: "Have you got permission to use this electric scooter? It's bigger than the size that's permitted. I don't need to measure you, I've got a guideline of what's accepted and what's not. Sorry, sir, go get permission." Ignas, who was left paralysed from the chest down after a skydiving accident in 2011 believes the situation could have been avoided if the conductor had heard him out.
"The train is my main mode of transport. Most conductors are helpful human beings and I always use my chair. I've never been questioned about permission before. Have you had bad experiences using public transport with a disability? Share your story in the comments.
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