The Democratic Alliance says people are not getting the help they need and more needs to be done.
The DA says it wants the South African Social Security Agency to extend its office hours to put an end to long waiting times and an imminent “humanitarian implosion.”
The party’s shadow minister for social development, Bridget Masango, says SASSA has fully trained employees sitting at home, earning a full salary while the crisis unfolds. “Over the past week, we have heard shocking accounts of people queueing outside SASSA offices for days at a time, without being seen, never mind helped. Vulnerable South Africans are spending nights on the streets outside SASSA offices in the hopes of receiving help for the dire situations at their homes. The majority are returning home without hope of means to support themselves or their families,” she said.
“Clearly, the limited numbers of SASSA staff cannot cope with the magnitude of people needing help in the limited hours per day they are on duty which severely impairs SASSA’s ability to provide basic frontline services to the public,” she said.
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