This comes after confusion over the expiration date of the Gold Card, which was set for 31 December.
Postbank has reassured social grant beneficiaries that their existing SASSA Gold Card will continue to work until it is replaced by the new Postbank Black Card.Earlier this year, Postbank issued aconfirming that, even if a Gold Card expired, it would still remain valid throughout 2024. But some beneficiaries reported difficulties accessing their grants, sparking concerns over how the transition to the new cards would affect payments.
“So, they must ignore any conflicting information, including any advice that they must change their payment method,” Diako said. Postbank has introduced a special programme to assist bedridden and elderly beneficiaries who cannot travel to collect their new cards. This initiative includes home visits with Postbank representatives delivering Black Cards directly to beneficiaries’ homes. Although details on how to schedule these visits have not yet been released, Diako confirmed that the programme would be available in the coming weeks.
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