Saskatchewan travel agents not getting commission from Sunwing cancelled flights
“Every single advisor in my organization worked all through Christmas, all through New Year’s, putting in 18-hour days, missing time with their own families to help our clients, and the Sunwing clients to get to their destination, or needed to get home,” Jamie Milton, president of Uniglobe Carefree Travel said.
Many Canadians were left stranded, some missing Christmas with their families as they waited for Sunwing to fly them back home.“That was a very stressful time. And just when you think things are going to start to get better, in the beginning part of January we learned that Sunwing cancelled the entire operation out of Saskatchewan for the month of January.”
Milton said those long days continued as they worked to get thousands of clients rebooked, refunded, or find the best options for them.She claimed Sunwing told them they wouldn’t be paid for all the extra work they put in.
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