Kieswetter emphasises the importance of digitalisation for effective revenue collection.
“But we are still substantially underfunded to move at the necessary speed in an environment that is changing exponentially,” said Kieswetter.Kieswetter said the challenge faced by the revenue collector was not only having to play catch up after many years of under-investment, but the need to accelerate modernisation to remain relevant in the digital landscape.
Urging central banks to exercise caution when implementing budget cuts, Kieswetter advised national treasuries to avoid across-the-board cuts.“The investment in digitalisation should not be disrupted,” he added.Kieswetter said going digital through enabling technologies and increased reliance on data science and artificial intelligence has had global benefits worth reflecting on:
Evident support for digital transformation: Kieswetter said tax administration’s investment into Information and Communication Technology had doubled since 2018.“In the context of digital transformation and modernisation journeys, a transformative common purpose objective would be to leverage efforts towards a single digital entity,” he said.
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