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Liaise with 3rd party consultants, end users and functional process owners and ensure customer satisfaction.Assess business unit, application, functional and process requirements.Assess business unit, functional and process requirements.Develop, maintain and support a standard process solution throughout the group, taking into consideration the specific requirements and dynamics of each business unit in the group.
Maintain and improve the latest business system solution design and documentation to deliver an excellent level of functionality as well as complying with business standards and good governance. Maintain all relevant system, application, functional, technical and process material and documentation according to ISO 9000 standards.Maintain compliance and governance of company’s business system frameworks, architecture and solutions, including the facilitation of the review and signoff at key control points: planning, business blueprint, realization, testing, integration, training and go live.
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