In the survey, San Antonio residents reported increased satisfaction with city services compared to 2018, the results beat the national average.
to measure resident satisfaction with city services; the city said the results will help guide future service decisions.
According to a city press release, departments that saw the greatest increases in satisfaction are also those that “have had significant program focus and support” from the mayor and city council, including:Code enforcement, with an 18% increase,Aviation, with a 15% increase. While overall satisfaction with the Aviation Department increased, satisfaction with the number of flight options, nonstop flights, destinations and airlines all decreased 9% since 2018, according to survey results.
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