Samsung Neon isn't a robot or a voice assistant like Siri or Alexa. Instead, it's a simulated human assistant that appears on a screen and learns about people to help it give intelligent responses -- think of it like an animated chatbot.
Samsung's Neon, a venture from Star Labs, introduced the new NEON "artificial human" during CES 2020.
Neon isn't a robot or a voice assistant like Siri or Alexa. Instead, it's a simulated human assistant that appears on a screen and learns about people to help it give seemingly intelligent and life-like responses -- think of it like an animated chatbot. Samsung claims the Neons will be able to provide a response to questions in milliseconds.
Neons will be available as services for companies and people to license or subscribe to, but Star Labs said it's not trying to replace humans, even if it seems like it. "We are not looking to replace human jobs, but rather enhance the customer service interactions, have customers feel as if they have a friend with Neons," a spokesperson told CNBC.
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