ICYMI: Despite its advanced age, the Galaxy S20 Ultra remains America's favorite smartphone, ahead of the LG Aristo 3 (?!) and iPhone 11 Pro Max.
out there, the ACSI chart includes ancient underdogs like the HTC U12+ and... newer underdogs like the Galaxy A20 or A21.
Of course, LG can't really compete with joint brand winners Apple and Samsung when it comes to overall customer satisfaction, and the same goes for Motorola and"other" smartphone vendors.If you're not familiar with Consumer Cellular, its latest ACSI score of 78 suggests you may want to change that, especially if you're not very pleased with your current"big three" mobile network operator of choice.
For pretty obvious reasons, it's not entirely fair to compare all these big and small wireless industry players, which is why they are actually split in three distinct categories, dominated by Consumer Cellular, Optimum Mobile , and T-Mobile, the latter of which stands at a not-very-impressive total of 74 points that has nonetheless soared from 71 last year.
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