Russian e-commerce giant Wildberries defended its decision to pay employees of pickup points based on their speed.
A client receives her order at a pickup point of Russia's e-commerce giant Wildberries in Moscow.MOSCOW - Russian e-commerce giant Wildberries defended its decision to pay employees of pickup points based on their speed, a policy that triggered discontent among the workers.
In a petition last week, Wildberries employees said the new payment system resulted in workers losing wages and announced the start of work-to-rule action, meaning they will do no more than the minimum required by their contract until their demands are met. Wildberries confirmed that it had introduced a new pay policy that takes into account the number of items processed by employees of pickup points.
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