The restaurant says it has offered a $50 gift card as compensation to players who received the erroneous award notice
Some Tim Hortons customers who were told they had won $10,000 from the coffee chain’s popular Roll Up To Win contest are now being notified that the prize message was a glitch.
The company added that it has offered a $50 gift card as compensation to players who received the erroneous award notice and is in the process of contacting the false winners “to express our regret for the disappointment caused by this error.” “It kind of leaves a bad taste in your mouth, so to speak. Glitch or not, it shows that I won and I’d like them to honour it.”
Tim Hortons’ annual spring prize contest – once called Roll up the Rim To Win – went fully digital in 2021, swapping out printed messages under rolled up coffee rims for scanning a loyalty card or app.
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