Rogers Communications Inc. announced Monday it will relocate around 300 Shaw call centre jobs based overseas to Canada after completing its $26-billion acquisition of the carrier earlier this month.
The positions will be located in B.C., Alberta and Manitoba, where Rogers has pledged to boost the number of "customer-facing" jobs.
All Rogers customer service positions have been based in Canada since 2020, when it announced it transitioned 150 remaining foreign call centre jobs to Ontario, Quebec and New Brunswick. "As a proud Canadian company, we're committed to investing in Canada," said Rogers CEO Tony Staffieri. The company said it plans to transition all overseas Shaw jobs by the end of September, with the first of those call centre positions in place by Canada Day.
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