following the massive outage that crippled its network last week is "wholly inadequate," a legal expert said.
following the massive outage that crippled its network last week is "wholly inadequate," a legal expert said.
"They're keeping the door open to do more and showing goodwill as an initial first step, but it's a minimum," Leblanc said. As the next step, Leblanc believes Rogers should look to tailor its compensation strategy to better fit its individual, household and business customers because "the damages are not equal" across the board.
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