Robots that deliver medication, voice-activated devices: Hospitals tap technology to improve patient care

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Robots that deliver medication, voice-activated devices: Hospitals tap technology to improve patient care
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One robot at Changi General Hospital can perform dedicated tasks, such as providing patients in the emergency department waiting area with items they need like a blanket.

One of Changi General Hospital’s robots makes 16 medication delivery rounds each day, saving precious time of up to two hours for the nurses there."It saves us a lot of time walking back and forth from my inpatient care areas to the pharmacy, and this saves at least a round trip of seven minutes,” said Ms Adora Cheong, assistant nurse clinician at the hospital’s emergency department.

The consultation room is “quite a distance” away from the triaging area, said Ms Cheong. It speaks four languages - English, Mandarin, Malay and Tamil. The robotic trial is expected to end in August. CGH is looking to deploy the robots for more tasks or mobilise the machines elsewhere in the hospital.At Tan Tock Seng Hospital’s Smart Ward, several devices have been introduced to make healthcare more efficient.

“Traditionally, we have to pick up a phone, find the contact number of the doctors and then dial and connect with the doctors and wait for the doctors to arrive on site to the ward,” said Smart Ward lead and senior nurse manager Lim Mei Ling. Such patients need to be turned every two hours to prevent pressure injuries caused by lying on one side for too long. The task typically requires nurses to use intensive physical strength and can sometimes cause them to get injured.“If we need nurses to do it, we will switch on the light in the middle of the night, draw the curtains. So I'm not only disturbing the patient but also the neighbouring patient,” said Ms Lim.

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