Residents in The Hague frustrated with Eskom's excuses

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Residents in The Hague frustrated with Eskom's excuses
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Residents from The Hague in Delft have rejected Eskom's 'cable theft' excuse, saying they suspect the issue has been caused by a 'deeper systematic problem'. Candice van der Rheede, Hague resident, stated every time the power outages happen, they have to run around 'like headless chickens'.

Residents from The Hague in Delft have rejected Eskom’s ‘cable theft’ excuse, saying they suspect the issue has been caused by a ‘deeper systematic problem’.

Recently, residents were without electricity for almost a week, with Van der Rheede saying that the outages were an ongoing problem,‘It happens almost monthly and every time we are in the dark, they want to say it’s cable theft, but we all know it’s that substation and a faulty transformer. Why can’t they just replace it, they keep repairing it, now every month we must sit in the dark,’ said Van der Rheede.

‘We end up trying every avenue to get the lights switched on. You email Eskom, you go via the chatbot, you phone the call centre, but nothing gets done. However, when the community gets to the ‘fed-up’ point and they threaten to take matters into their own hands and you involve the media then the authorities jump in,’ Van der Rheede added.

‘My fridge doesn’t work anymore, because the electricity is on for an hour then it goes off for a day or two or three. I had to throw away so much food, and it’s already a struggle,’ said Arendse.

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