Some people who dialled 999 did not get the service they deserved.
An official report has identified numerous failings in An Garda Síochána’s handling of 999 calls.
However, many were cancelled without a proper policing response and the Policing Authority commissioned a report into the issue in July last year.The report’s author, a former assistant chief constable of Police Scotland, listened to recordings of 120 incidents and“It was found there was a very mixed service provided to people that dial 999,” Mr Mooney explained to“In some cases the Guards were very conscientious and went to great lengths to help people.
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