Regulator slams ‘inadequate’ response to massive personal data hack in South Africa

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Regulator slams ‘inadequate’ response to massive personal data hack in South Africa
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South Africa’s Information Regulator says it is dissatisfied with the actions of TransUnion after the credit reporting agency fell victim to a hacking group – compromising the personal data of South African citizens.

TransUnion was compromised by the hacker group ‘N4aughtysecTU’ which demanded a $15 million ransom over four terabytes of compromised data. The hacker group claims the information in its possession contains everything from credit scores to banking details and ID numbers.confirming that a criminal third-party obtained access to an isolated South African server, through misuse of an authorised client’s credentials.

“It omits critical information that provides assurance on how the matter is managed. The report neither provides detail on how the credit bureau will mitigate the subsequent risks nor information on how the credit bureau will remedy this crisis. A description of the measures that TransUnion intends to take or has taken to address the security compromise.The POPIA empowers the regulator to direct a responsible party to publicise in any manner specified any information whose publicity would protect a data subject who may be affected by a security compromise.

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