Ravenna Police enables 911 callers to livestream video, upload pictures to dispatchers

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Ravenna Police enables 911 callers to livestream video, upload pictures to dispatchers
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Prepared Live offers 911 callers the ability to send and receive text messages from dispatchers, as well as the capability of sharing images and live-streamed videos.

According to the latest FCC report, almost three out of every four calls to 911 are from a cell phone. Despite the shift, the way dispatchers and callers interact has not really changed.

Clelland spotted an article online about the software company, Prepared Live, which offers 911 callers the ability to send and receive text messages from dispatchers, as well as the capability of sharing images and live-streamed video. Ravenna Police 911 dispatchers currently service police and fire in Ravenna, as well as fire and EMS for Rootstown, Edinburg, Charlestown, Paris Township, Palmyra, Windham and Deerfield.Prepared Live is also being used by about 32 different agencies across Ohio, including Bedford Heights Police Department and Chagrin Valley Dispatch."I grew up in a town right outside where there was an active shooter event back in 2012," he explained."We were in Concord when Chardon happened.

As the department begins using this new technology with its callers, Assistant Chief Smallfield shared one concern he’d like to get out of the way.

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