Qantas' frequent flyer program, which has been highly successful in generating revenue for the airline, is facing complaints about the difficulty in redeeming points after the COVID-19 pandemic. With a limited number of rewards seats available, more than 15 million members are competing for bookings. The airline is exploring new ways to improve the redemption process.
More than half the country are members of Qantas ’ frequent flyer program , which has generated billions of dollars for the airline business over the past 35 years.While this growth has been great for shareholders, it has also led to more complaints about how difficult it is to redeem points since flying resumed after the COVID-19 pandemic.
The closest thing to a “free” flight with Qantas remains snagging one of 5 million Classic Rewards seats, which means you can fly from, say, Sydney to Los Angeles in business class for $400 and 108,400 points ... if you can manage to beat other millions of members to it. Virgin Australia, Qantas’ major local competitor, also has a frequent flyer program called Velocity, which has two ways to redeem points for flights: Velocity Rewards and Any Seats.
Qantas Frequent Flyer Program Redeem Points COVID-19 Rewards Seats Bookings
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